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Get Help
Connect with someone from our support team
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Everyone needs help sometimes. If you can't find an answer to your question in this A.Guide — don’t hesitate to reach out.
We do our best to respond to each inquiry within 24–48 hours.
If an issue is urgent, add
URGENT: to the subject line of your request.To connect with someone from our team, check the table below to see which category your question falls under. Click on the email under ‘How to contact’, and shoot us a message.
Category | Description | How to contact |
General Help - Email | General questions, get help, or request a change to your profile. | |
Tech Support | Technical issues or bugs. | |
Teams | Questions about landing missions, member experience, or builder status. | |
Evaluation | Questions about the evaluation process or to connect with the team. | |
Specific Missions | Questions about specific missions. | Click on the name of the Team Architect within any mission. |
Team Success | Get help while working on a mission. | |
Payments | Get help with payments and invoices for missions. | |
Build Token Points | Inquire about your token balance. | |
Privacy | All privacy inquiries about A.Team, or your account. | |
General Help - Slack | Slack support for builders on-mission |